FAQ

Absolutely! Bamtech USA is active on various social media platforms. You can find us on Instagram (@bamtechusa) to stay updated on our latest products, promotions, and news.

You can visit our Facebook page at: https://www.facebook.com/Bamtechusa/ to connect with us and stay connected with the latest news and happenings. Like and follow our page to join our Facebook community and be part of the Bamtech USA journey. We appreciate your support!

Discover the exceptional difference in Bamtech's bamboo fabric. We go beyond ordinary by sourcing premium-grade bamboo fibers that undergo a meticulous manufacturing process. Our bamboo fabric is carefully crafted to deliver unmatched quality and performance. With its superior softness and luxurious feel, our bamboo-infused activewear provides an elevated level of comfort that sets us apart.

Not only is our fabric incredibly gentle on the skin, but it also offers exceptional breathability and moisture-wicking properties, keeping you cool and dry even during the most intense activities. Furthermore, our bamboo fabric is naturally hypoallergenic and antibacterial, ensuring a clean and odor-free experience. 

At Bamtech, we understand that our products may come with a slightly higher price tag compared to others in the market, but let me assure you, there's a world of difference behind it.

We take great pride in producing our activewear right here in the USA, where every step of the manufacturing process is carefully executed with passion and precision. This allows us to maintain strict quality control, ensuring that each garment meets our exacting standards of excellence. Our team of skilled artisans and dedicated professionals pour their heart and soul into crafting each piece, using premium materials like our bamboo-infused fabric that offers unmatched comfort, durability, and performance.

We firmly believe in supporting local businesses and fostering sustainable practices, which is why we've made the conscious decision to keep our production close to home. By choosing Bamtech, you're not just investing in superior activewear, but you're also supporting American craftsmanship and joining us on our journey towards a more sustainable future. Your trust and satisfaction are at the core of everything we do, and we're committed to delivering exceptional products that exceed your expectations.

We typically avoid dyes, but when needed, we only use responsible dyeing practices and ensure all of our products are free of harmful chemicals.

We would love to hear from you! send us an email at Info@bamtechusa.com

Sure, you can return any products purchased on BamtechUSA.com within 30 days of your original purchase. Need to make a return? Click Here.

Orders typically ship within two business days, often within one business day. Tracking information will be emailed to you automatically the moment your order ships.

Please contact us for information regarding volume orders.

If the order hasn’t shipped yet, we can change the address. Please contact us as soon as possible for a change of address request.

We’re happy to accept returns on unworn items in their original condition (unworn, non-final sale, with all original tags attached) within 45 days of purchase. Shoes, undergarments, and accessories must be in their original unopened packaging. Please note the original shipping charge is non-refundable. To view our full return policy go here.U.S RETURNSWe offer free returns and exchanges on U.S orders. To start your return, head to the U.S Return Portal ​​​​​​​​​here.​​​​​​​​​

INTERNATIONAL RETURNS​​​​​​​​ : Please be aware that we cannot process exchanges for international orders. If you need a different item, you will need to initiate a return and place a new order.​​​​

Start your return by heading to the international return portal here.​​​​​​​​

Follow the instructions in the portal to receive your return shipping label. Please note that we cannot process exchanges on international orders. Please note that an international return shipping & handling fee will be deducted from your refund

We’re happy to accept returns on unworn items in their original condition (unworn, non-final sale, with all original tags attached) within 45 days of purchase. Shoes, undergarments, and accessories must be in their original unopened packaging. Please note the original shipping charge is non-refundable.​​

Final Sale:

Items marked as final sale and gift cards cannot be returned or exchanged. All final sale items have final sale messaging displayed on the product page, at checkout, order confirmation emails, and order packing slip.​​

Holiday Return Policy:

We’re extending our return policy so that the holiday gifts you purchase from November 1 through December 24 can be returned within 60 days of purchase. Our standard 45-day return policy will apply for all other purchases made outside of this timeframe.

​​Return Processing:

After your return has been delivered to our warehouse, it can take up to 3-5 business days for our team to process it. Once complete, you'll receive an email notification of the refund or store credit or shipping confirmation of exchange. Please note: We aim to meet these processing times but during busy periods (including sales) it may take a little longer.​​Refunds are issued to the original form of payment and may take up to a billing cycle to appear on the statement. We cannot refund your order to a different card.​​

Third Party Purchases:

We are unable to accept returns on purchases made from third party retailers (Nordstrom, Dillard's, etc.). For returns and order issues, please contact the retailer’s customer service where you made your purchase.​​

Mistaken or Lost Returns:

Returned items are your responsibility until they reach us, so please ensure you enclose the correct and complete item when making a return. As the package remains your responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact us about your return. Bamtech is not responsible for returns that are missing, damaged, or lost in transit.​​

We're not responsible for any items that are returned to us by mistake. If you accidentally sent the wrong item(s), please contact us as soon as possible and we’ll do our best to ship the item(s) back to you. We can’t guarantee your item(s) will be found and returned, and no compensation is provided for incorrect items sent to us. If we're able to locate the item(s) and you'd like these returned to you, we may ask you to cover the delivery cost. Additionally, Bamtech does not store items mistakenly sent to us and reserves the right to discard them without notification.

We're very sorry, but we're unable to offer returns or exchanges of Final Sale items.

All Final Sale items have Final Sale messaging displayed on the product page, at checkout, your order confirmation emails, and order packing slip. To make a return, click here.

Return processing typically takes one to two weeks to arrive at the warehouse and can take up to 3-5 business days from the date received to be processed. Please note that returns may take up to 7-14 business days from the date received to be processed during peak holiday and shopping periods.​​

We'll send you an email once your refund has been fully processed. Refunds may take up to a billing cycle to appear on the statement from your original form of payment. If you've waited more than two weeks with no email from us and your return has been delivered to our warehouse, please reach out to us, and we will gladly help you out.​​

Charge Reversals:

Refunds might appear in the form of a reversal. In the case of a reversal, the original payment is removed from your bank statement, and a separate credit is not issued.

We would love to hear from you! send us an email at Info@bamtechusa.com

Sure, you can return any products purchased on BamtechUSA.com within 30 days of your original purchase. Need to make a return? Click Here.

Orders typically ship within two business days, often within one business day. Tracking information will be emailed to you automatically the moment your order ships.